Question 1

What is the difference between Gustaio and delivery portals?

Accepted Answer

Gustaio is a hybrid system. We list you on the Gustaio App for discovery, but mainly we provide you with your own website under your own domain (e.g., www.yourrestaurant.com). Unlike portals taking 15-30% commission, Gustaio operates on a monthly flat-rate model with 0% commission on your own orders.

Question 2

How does the AI Menu Creator work?

Accepted Answer

You simply upload a photo of your physical menu. Our AI instantly analyzes it, extracts items and prices, writes appetizing descriptions, and detects allergens automatically. It also translates your menu into multiple languages within seconds.

Question 3

Can I use my own domain?

Accepted Answer

Yes! Starting from the 'Essentials' package, you get a website running under your own domain (e.g., www.pizzeria-roma.de).

Question 4

Is Whitelabeling included?

Accepted Answer

Using your own domain is included in most packages. However, 'Total Whitelabeling' (removing the 'Powered by Gustaio' branding entirely) is an optional add-on available for our Professional packages or included in the Hotel edition.

Question 5

What is Workbite?

Accepted Answer

Workbite is our specialized module for corporate catering. It allows offices to place group orders via a single link. It also features 'Kitchen Planning', enabling you to see exact production quantities for the next day's lunch menus.

Question 6

Does the system support complex items like Pizza?

Accepted Answer

Absolutely. Our 'Custom Pizza Configurator' is our most popular feature. It allows customers to visually build their pizza ingredient by ingredient, while the system automatically calculates the correct price updates in the background.

Question 7

How does Gustaio help Hotels?

Accepted Answer

With the 'Hotel' package, hotels can automate their daily menu planning, use 'Kitchen Flow' to manage historical menu data (e.g., 'What did we serve last Christmas?'), and generate print-ready PDFs. Features like AI-Sommelier for wine pairings are currently being integrated.

Question 8

How are allergens and dietary requirements handled?

Accepted Answer

Our AI automatically scans your menu items for ingredients and tags them with allergens and dietary labels (Vegan, Gluten-free, Halal). This ensures transparency for your guests and legal safety for your business.

Question 9

Is there a free version?

Accepted Answer

Yes, the 'Gustaio Free Listing' plan allows you to create a digital menu and get listed in the Gustaio App at no cost.

Question 10

Can I manage delivery zones?

Accepted Answer

Yes, the system offers granular delivery zone management. You can define specific areas with individual delivery fees and minimum order values.